Frequently Asked Questions

Get answers to common questions about 2 week refill (95 mins): Volume.

During your appointment, a skilled lash artist assesses your current set, replaces grown-out or lost lashes with lightweight volume fans, and customizes the shape to your eye. The process is detailed and relaxing, focusing on comfort, symmetry, and a refreshed, natural look.

Arrive with clean, makeup-free lashes and no oily skincare around the eyes. Avoid caffeine if you're sensitive to staying still. Remove contact lenses or bring a case; discuss allergies or recent lash treatments with your artist.

When applied and maintained by certified technicians, volume refills do not harm natural lashes. We use lightweight fans and medical-grade adhesive, and recommend proper aftercare to minimize breakage. Excessive pulling, rubbing, or oil-based products can increase risk of lash damage.

The service is scheduled for 95 minutes. That time includes consultation, gentle removal of spaced or grown-out extensions, precise placement of volume fans, and final adjustments. Actual time may vary slightly depending on your current set and specific customization requests.

Yes — small curl or thickness adjustments are possible during a two-week refill, but options depend on remaining natural lash strength and existing extensions. Significant changes may require a full new set to achieve the desired curl, volume, or dramatic effect.

Avoid water, steam, and heavy sweating for 24–48 hours to allow adhesive to cure. Use oil-free cleansers, avoid rubbing or mascara, and gently brush lashes daily with a clean spoolie. Schedule your next refill at two weeks to maintain optimal fullness.